Seminole County

The implementation of a mobile process management system ensures a guaranteed
water production of more than 174,000,000 liters per day. AVEVA Insight alerts
enable problems to be addressed proactively, before they become a problem
and ensure running water for Seminole County residents.

Background

Seminole County is a region in the US state of Florida with an area of almost 800 square kilometers and more than 440,000 inhabitants. Water is a basic need and to guarantee the water supply for all households and companies, investments have been made in a system that means that the installation has fewer malfunctions. With AVEVA Insight, any malfunctions can in many cases be detected early and thus resolved in a planned manner before they endanger water production.

Goals

  • Implement a mobile process management system to ensure the safety of producing more than 174 million liters of water per day.

  • Provide field operators with access to critical data via mobile devices for immediate and informed decision-making on site.

Challenges

  • An operator had to be available 24 hours a day to keep an eye on SCADA, or to respond to incoming alerts and call or page people. This had to be done differently and, above all, smarter, but in the new situation the role of the operator would therefore change
    considerably and in order to increase the acceptance rate, a lot of attention was also paid to clarifying how this tool contributes to the OEE.

  • Seminole County needed a better method of accessing the Process Historian’s data and passing it on to the field operators.

Results

  • Actionable data with alerts is now available anywhere and on all mobile devices to effectively manage daily water production.

  • Operators now receive direct answers within half an hour from within half an hour to optimally manage Seminole County’s 10 wastewater treatment plants.

  • Because real-time data is accessible on mobile devices, one no longer necessarily has to drive to a location to solve a problem.

  • Operators are notified to take action before problems arise, so that the 440,000 residents of Seminole County are basically never without water.